The person is not the problem. The problem is the problem.

– Michael White and David Epston

The person is not the problem. The problem is the problem.

– Michael White and David Epston


Bradford Counselling Service

Serving individuals, couples, and families in the Greater Toronto Area for over 10 years, Bradford Counselling Service provides a place to heal, explore, and improve mental health for individuals, couples, or families. The founder of Bradford Counselling Service, Naomi Hoffenberg, MSW, RSW, believes her clients are the experts on their own lives, and through collaborative discussions between therapist and client, the client realizes his/her full potential to cope with challenges.

Based on the foundations of sensitivity and compassion and using narrative therapy practices, Bradford Counselling Service is committed to providing confidential and professional counselling to those seeking assistance in the Bradford, West Gwillimbury, and surrounding areas.

We Separate the Problem From the Person

We separate the problem from the person. Using narrative therapy, we work together to collaborate and explore new and more meaningful ways of dealing with the challenges in front of you. By asking the right questions, we help you find the answers you’re looking for.


At different times in our lives, we may feel lost, confused, or overwhelmed. The reasons can vary greatly, but often we feel as if we cannot solve our problem ourselves. Speaking to a therapist during a difficult time can bring clarity to a problem and help you find the right tools to work through your challenges.

I care deeply about my clients and don’t believe I am the one to solve their problems. I am here to guide my clients to find the answers they need. This is achieved through active listening, offering support, and asking thoughtful questions. I also use self-disclosure, the sharing of personal experiences, if they are relevant, to help my clients understand they are not alone.

At Bradford Counselling Service, we are here to help the client. If you aren’t comfortable continuing, there is no obligation to do so.

It is important to be aware that distressing feelings may arise after a session. It can be uncomfortable to share personal information with another person, especially if you have never shared it before. The client is encouraged to discuss this in the session. If these feelings are addressed together, it could result in better outcomes and an increased rapport with the therapist.

My office is in my home on a quiet street. When you visit my office, it would look just like you were visiting a friend. I also schedule appointments far enough apart that clients will not run into each other in the waiting room.

The answer depends on the nature of your counselling goals. Short-term goals can be achieved in just a few sessions. Longer-term goals may require more work and time. During our phone consultation, we can determine an approximate number of sessions depending on your budget, goals, and expectations.

Clients do not have to share anything that makes them uncomfortable. I am here to listen and will not push clients to discuss anything they’re not ready to discuss.